This time a Kroger customer called out their local supermarket for what they called a “no cashier available after 7pm-ish” rule that has been going on “for over a year.”
Rather than stand in line and wait to use the self checkout, the customer said they abandoned their cart full of $200 worth of groceries and left the store.
“It’s ridiculous that customers are expected to ring up and bag our own groceries.”
Once again, Kroger responded to the frustrated customer, but this time they asked for the customer’s rewards ID that was used to check out.
Oops. If only Kroger had read their unhappy customer’s original tweet! The customer never paid for their items because they were upset there wasn’t a “single cashier” available.
Do you like self checkout lanes or do you prefer to go to a cashier?
Let us know your thoughts!